Jasper Kuan

Dispute Solutions Lead Value-Added Services, Asia Pacific, Visa

Jasper Kuan leads Visa’s Disputes Solutions portfolio across Asia Pacific, where he sets strategy and drives client engagement and product enablement for Verifi and Visa Resolve Online (VROL). Jasper partners with banks, fintechs and merchants to modernize post‑transaction experiences—reducing chargebacks, streamlining operations, and improving customer satisfaction. He spearheads the rollout and optimization of Verifi’s solutions, working closely with clients to design tailored dispute flows, and deploy API‑driven automation that resolves cases before they become chargebacks.